Shipping Policy

Thank you for shopping at jennikayni.com! We strive to process and ship your order as quickly as possible. Please review the following information about our shipping procedures, delivery times, and policies.

Order Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. During peak seasons or promotions, processing times may be slightly longer.

Shipping Methods & Delivery Times
We offer various shipping options, depending on your location:

  • Standard Shipping: 3-7 business days after processing.
  • Expedited Shipping: 2-5 business days after processing.
  • International Shipping: Delivery times vary by destination (typically 7-21 business days).

Note: Delivery times are estimates and not guaranteed, as delays may occur due to carrier processing or customs.

Shipping Destinations
We currently ship to select countries. If your country is not available at checkout, we may not currently offer shipping there.

Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can track your order directly through the carrier’s website.

Shipping Rates
Shipping costs are calculated at checkout based on weight, destination, and shipping method. Free shipping promotions may apply to certain orders (details provided during checkout).

Undeliverable Orders
If a package is returned to us as undeliverable (due to an incorrect address, failed delivery attempts, or unclaimed packages), we will contact you to arrange reshipment. Additional shipping fees may apply.

Missing or Lost Packages
If your tracking shows “delivered” but you haven’t received your order, please check with neighbors or your local post office first. If the issue persists, contact us, and we’ll assist you.

Customs & Import Fees
International orders may be subject to customs fees, taxes, or duties, which are the responsibility of the buyer. jennikayni.com is not liable for these charges.

Changes to This Policy
We may update our shipping policy occasionally. The latest version will always be posted on our website.

For any questions, please refer to our FAQ section or contact us through our website.